Description

• The “SAP Certified Application Professional – Sales with SAP CRM EhP 1” certification exam verifies that the candidate has deep knowledge in the area of CRM Sales. This certificate proves that the candidate has an advanced understanding within this profile and is able to apply these skills practically and provide guidance in project implementation.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Sales Documents > 12%

Describe Quotation Management, Order Management and Contract Management

• CR300 (EHP3 FOR CRM )

Sales Document Configuration > 12%

Describe Partner Processing, Organizational Data Determination,  Pricing, Actions, Copy Control, Text Management, Status Management, User Interface Configuration

• CR300 (EHP3 FOR CRM )

Master Data 8% – 12%

Define master data integration, Define Transportation Management-specific master data requirements, Load master data into the production system

• CR100 (EHP3 FOR CRM )

CRM Business Scenarios 8% – 12%

Describe CRM Analytics, CRM Sales and CRM Service and Interaction Center

• SAPCRM (EHP3 FOR CRM )

Extended Topics < 8%

Describe Enterprise SOA, Solution Manager and SAP Netweaver fundamentals

Opportunity Management < 8%

Describe Opportunity Management

• CR300 (EHP3 FOR CRM )

CRM user interface < 8%

Describe CRM user interface

• CR580 (EHP3 FOR CRM )

Integration with other systems (ERP, BI, Groupware) < 8%

Describe ERP, BI, Groupware – Sales Documents, Master Data, Activities, Tasks

• CR100 (EHP3 FOR CRM )

CRM Middleware < 8%

Describe CRM Middleware, Data Exchange with R/3 Backend

• CR500 (EHP3 FOR CRM )

Territory Management < 8%

Describe Territory Management

• CR300 (EHP3 FOR CRM )

Billing < 8%

Describe Billing

• CR300 (EHP3 FOR CRM )

Special Features < 8%

Describe Credit Management, Listing / PPR, Availability Check, Free Goods, Structured Products, Material Substitution and Configuration

• CR300 (EHP3 FOR CRM )

Activity Management CRM Sales < 8%

Describe Activity Management CRM Sales

• CR300 (EHP3 FOR CRM )